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https://afgalleria.com/pages/exchange-refund-policy

  • Item sold is strictly NOT refundable (except in the cases of supplier shortage/stock unfulfillment).
  • Please check the item THOROUGHLY before assembling/display, make sure all parts are in complete & good condition.
  • Exchange/return is acceptable for item with considerable level of manufacturing defect, within 7 DAYS from the receive date. Kindly refer below regarding "Manufacturing Defect":
  1. Visible crack, broken or malfunction components/joints (loose joints are excluded).
  2. Missing parts or accessories.
  3. Scratches, uneven paint job (i.e. paint chip), weathering effects are NOT categorized as manufacturing problem.
  4. Contrived damage (human intention/buyer own careless) will NOT be entertained.
  5. Double cellophane tape sealing (on random item) is due to manufacturer/supplier quality checking.
  • Return postage charges - bear by customer.
  • Images shown on our website are for reference/illustration purpose only, exact item could be slightly different, in terms of coloring, color tone and detailing.
  • As all the items sold are MISB - Mint in Sealed Box (except stated), therefore they are not open for checking prior COD/shipping. We will make sure the item purchased is sent out in original condition.
  • Action figures, model kits & any related products are collectibles, meant for SERIOUS buyer/collector only.
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